Terms & Conditions
A legal disclaimer
Welcome to Sierra. By accessing our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using our services.
Product Information
We strive to ensure all product details, descriptions, images, and prices are accurate. Since many gemstones are natural, slight variations in color, texture, or appearance may occur, making each piece unique.
Orders & Payments
All orders are subject to acceptance and availability. Sierra reserves the right to cancel or refuse any order if necessary. Full payment must be completed before order processing and shipment.
Custom & Personalized Orders
Custom-made or personalized jewelry is specially created for each customer and is not eligible for cancellation, return, or refund once production has started.
Shipping & Delivery
Delivery times are estimated and may vary depending on location, customs clearance, or unforeseen shipping disruptions. Sierra is not responsible for delays caused by shipping carriers or customs authorities.
Returns & Refunds
Eligible returns are accepted according to our Refund Policy. Returned items must be safely delivered back in original condition before any refund is processed.
Intellectual Property
All content on the Sierra website, including images, logos, designs, product descriptions, and branding, is the property of Sierra and may not be copied, reproduced, or used without permission.
Product Care
Customers are responsible for proper care and handling of jewelry after purchase. Damage caused by misuse, accidents, or improper storage is not covered by Sierra.
Pricing & Changes
Sierra reserves the right to update prices, policies, or website content at any time without prior notice.
Contact Us
For any questions regarding our Terms & Conditions:
Email: sierraindiaco@gmail.com
WhatsApp: +91 7240066764
Thank you for choosing Sierra — where timeless craftsmanship meets authentic artistry.